Mediasite will be intermittently unavailable Saturday, July 14th 1 AM EDT – 5 AM EDT while the vendor performs upgrades to their system and the application. Users can expect loss of access to Mediasite Catalogs and MyMediasite as well as disruption to playback during this time.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 7/5/2018 from 3:00 AM to 8:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Upgrade and Maintenance
Description of change: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected Services: ADFS, Shibboleth, Banner DR
Affected systems: andisecbigipnw, dhcpnwrdc1, dnsnw1, ds2p, eprintnw, exchangeca04, exchangemb05, jenkins, ldapnw1-el6, lintalon1nw, lists, madcatdr, metadatadr, nautilus, nwadfs, nwadfs.fau.cc, nwadfsp, nwadfsp.fau.cc, nwchessboard, nwdns, nwmgmt, nwmssql11, nwmssql12, nwnasmvi, nwoudd01, nwoudp01, nwoudt01, nwoudt02, nwrdcbanxe01, nwrdcbanxe02, nwrdcbanxe03, nwrdcbanxe04, nwrdcbanxe05, nwrdcnaconv, nwrdcoimp1, nwrdcoimp2, nwrdcoimwebp1, nwrdcoimwebp2, nwrdcora01, nwrdcuachieve1, nwrdcvcenter1, nwrdslic, sctformsdr, sctformsdr2, shibboleth3p, talonnw, wordpressnw
Expected End-user impact: No end user impact is expected
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Library fileserver maintenance
Description of change: The library’s file server will undergo hardware maintenance
Downtime window start: 6:00 AM
Downtime window end: 6:30 AM
Affected services: All file shares on boc22libfs
Affected systems: boc22libfs
Expected End-user impact: file shares on boc22libfs will be unavailable during the window
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Change Mail Transport Rule
Description of change: OIT will be making a change to the College of Medicine’s mail transport rule.
Downtime window start: 8:00 AM
Downtime window end: 8:00 AM
Affected services: Exchange Online / Office 365 mail
Affected systems: Exchange Online / Office 365 mail
Expected End-user impact: None.
The payment system is back up and tuition payments can now be made. The payment deadline has been extended until July 3rd.
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At this time, we have identified an issue with tuition payments. We have notified the vendor and are further investigating.
We will post an update as soon as we have additional information regarding an ETA.
We apologize for any inconvenience.
OIT
Comcast is currently experiencing nationwide outages of internet and TV services. Users of Comcast Xfinity services may be unable to reach some or all FAU services until the issue is resolved.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/28/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Banner Maintenance – Thursday 28th June 3am – 5am
Description of change: OIT will install a Financial Aid patch needed for Financial Aid.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: Not Applicable
Affected systems: Banner Financial Aid
Expected End-user impact: During this time, no end-user impact is anticipated
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We will be performing a short update to the Admissions and forms server at 4 am Friday the 22th. These services will be offline for approximately an hour while we increase the resources allocated to the machine.
If you experience difficulty accessing forms.fau.edu or the admissions applications please contact the Help Desk at your earliest convenience.
We will be performing a short update to the Canvas Banner Grade Submission System at 5 am Friday the 22th. Banner Grade Submission (eGrades) will be offline for approximately 15 minutes during this period.
If you experience difficulty accessing Banner Grade Submission please contact the Help Desk at your earliest convenience.
The ANDI shared network drives are back online. If you are still disconnected, please reboot your computer or manually map the network drive.
OIT
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We have received reports of users who lost access to their ANDI shared drives and are currently investigating the issue.
We are working to resolve as soon as possible and will update as we have additional information.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/21/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Workday Single Sign On Maintenance
Description of change: OIT will be updating the single sign on settings for Workday
Downtime window start: 6:30 AM
Downtime window end: 6:45 AM
Affected services: Single Sign On (Shibboleth), Workday, Saml2 Metadata Service
Affected systems: shibboleth servers
Expected End-user impact: During this time, users will not be able to login to Workday
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University Form Server Patch
Description of change: OIT will be patching the University form server (Frevvo) to provide new features and resolve several problems reported by users.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Frevvo Form Server (ex: Admissions Applications, Immunization Forms, Test Score Collecting Forms, HR Onboarding Forms, SHS Immunization Forms, Fiscal Reinstatement Forms)
Affected systems: Frevvo server
Expected End-user impact: During this time, users will not be able to edit or submit data to new or existing Frevvo forms
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User authentication system maintenance
Description of change: OIT will be installing software on some authentication servers as a trial
Downtime window start: 6:00 AM
Downtime window end: 6:30 AM
Affected services: Windows authentication
Affected systems: towdcfau01
Expected End-user impact: During this time, no end user impact is expected
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Identity Management Updates
Description of change: OIT will be applying updates to the Identity Management Systems
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: OIM
Affected systems: OIM production servers
Expected End-user impact: During this time, no end user impact is expected
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TutorTrac will be unavailable due to vendor maintenance on Friday 06/15/18 from 04:15 P.M. to 8:15 P.M (EST). During these 4 hours, the system will be unreachable and the site will generate an error.