Flashgordon DKIM Signing Maintenance – COMPLETED

We will be configuring DKIM signing on flashgordon shortly. During the configuration the mail delivery service may be restarted multiple times. If you have issues sending mail through flashgordon please wait 10-15 minutes and then try again.

 

Maintenance is complete, if you experience any issues sending email through flashgordon please open a ticket with the help desk.

Posted in Email, Systems

[Completed] WordPress Maintenance

WordPress Maintenance has been completed

Posted in Systems

Network Maintenance – Tuesday February 6th and Wednesday February 7th from 5:00 a.m. until 6:00 a.m.

OIT will be performing network maintenance at all partner campuses and NWRDC on Tuesday February 6th from 5:00 a.m. until 6:00 a.m. and on the Boca Raton campus on Wednesday February 7th from 5:00 a.m. until 6:00 a.m. During the maintenance window on Tuesday, there will be a 15-20 minute network disruption preventing access to the internet and inter-campus communications at NWRDC and the Jupiter, Fort Lauderdale, Davie, Harbor Branch and Seatech campuses.. On Wednesday, there will be disruptions in connectivity to the BHRIC networks lasting between 15 and 20 minutes, but the remainder of the Boca Raton network including internet connectivity is expected to operate as normal with no disruption to service.

Posted in Network and Telecom

[Completed] Network maintenance on February 13 from 4:00 am – 6:00 am

OIT will be performing network maintenance on Tuesday, February 13 from 4:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 10 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. Feb 1 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/01/2018 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

*************************************************************************************
Updates to Self Service Account
Description of change:  OIT will apply patches to the backend systems. These changes should not cause any loss of service.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Banner, OIM
Affected systems: Banner Database, boc22oimp1, boc22oimp2
Expected End-user impact: During this time no end-user impact is expected.

*************************************************************************************
Duo Security Upgrade
Description of change: OIT will be performing an upgrade to the Single Sign On 2Factor system. This is a cloud upgrade and users should not experience any differences.
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
Affected services: Single Sign On, BHRIC, and all Single Sign On Services.
Affected systems: Duo Security
Expected End-user impact: During this time no end-user impact is expected.

*************************************************************************************

Posted in Banner and Admin Systems, Systems

RESOLVED – Banner INB will be down for 15 mins

Banner INB is functioning normally.

Posted in Uncategorized

Banner INB will be down for 15 mins

Banner INB will be unavailable for approximately 15 mins in order to resolve the intermittent login issue some users are experiencing. This will only affect Banner INB and if you are currently logged into Banner you will get disconnected. The downtime will begin in 10 mins and I will confirm with you all once Banner is back up.

 

Thank you for your understanding and we do apologize for the inconvenience.

Posted in Uncategorized

Intermittent Banner login issues

Users maybe experiencing intermittent Banner INB login issues.  This impacts Banner INB only. 

We are currently investigating the cause and will provide updates as they are available.

Posted in Banner and Admin Systems

[RESOLVED] – Malwarebytes Update causing network connectivity issues

UPDATE:

Today at 1:55PM, Malwarebytes released v.12 update that has fixed the network connectivity problem. OIT has tested the update and can confirm that it resolves the issues.

We highly recommend rebooting your computer at your earliest convenience after the update is installed.

If you continue to experience issues, please contact the OIT Help Desk for assistance.
561.297.3999 or helpdesk.fau.edu

OIT

******************************************************************************************************

Earlier today Malwarebytes released a signature update that is causing computers to lose network connectivity. This is a widespread issue and are affecting anyone who has Malwarebytes installed.

The temporary workaround is to disable Malicious Web Protection under Settings. This will restore network connectivity. Once Malwarebytes releases a new update the Malicious Web Protection feature should be turned on again.

We will be monitoring the status of this issue and apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

Resolved – Banner is currently down

Banner is functioning normally.

Posted in Uncategorized
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