The SPOT (Student Perception of Teaching) survey site will be unavailable for scheduled maintenance starting at 3:00pm on Thursday, April 7th, 2016.
The estimated downtime is approximately two hours.
Visitors to the site will be redirected to this WordPress post during this period.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/07/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Blackboard building block install
When: 5:00AM – 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT will install a new Pearson Building Block to facilitate Grade Synchronization between certain Pearson courses and Blackboard
User impact: This will require rolling restarts, so the downtime should be minimal, if any.
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Move jira/confluence to DMZ ip
When: 5:30AM – 6:00AM
Affected services: jira and kb (confluence)
Affected systems: jira.fau.edu / kb.fau.edu
Description of maintenance: We are changing the internet addresses of jira.fau.edu and confluence.fau.edu to allow access from outside of FAU.
User impact: Users of the jira project tracking system and of the oit confluence collaborative documentation site will not be able to connect
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Banner Student patch 8.9.1.2
When: 3:00AM – 7:00AM
Affected services: N/A
Affected systems: Banner Student module
Description of maintenance: This patch is necessary as support for the future installations of Banner XE (9)
User impact: No user impact is anticipated
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Banner Financial Aid 8.26.0 upgrade
When: 3:00AM – 7:00AM
Affected services: N/A
Affected systems: Banner Financial Aid
Description of maintenance: Install Financial Aid 8.26.0 upgrade in production. This is a critical upgrade release and the Financial Aid office has been waiting for it for several weeks. They need it in order to begin processing incoming student financial aid awards.
User impact: No user impact is anticipated
Some users may experience an issue when trying to log into certain services such as workday and teamdynamix. We are currently investigating and will update the status as soon as possible.
We apologize for any inconvenience.
OIT
Network team will be doing maintenance on internet connection router in Jupiter, this will cause slight disruptions to internet connectivity for this campus only.
We are currently experiencing an issue with password changes synchronizing and are further investigating. Please hold off from changing your password at this time.
We apologize for any inconvenience.
OIT
TeamDynamix helpdesk ticketing system is currently unavailable. We have contacted the vendor and will update as soon as possible.
We apologize for any inconvenience.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/17/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Update SSO attributes
When: 5:00AM – 6:00AM
Affected services: sso.fau.edu
Affected systems: shibboleth1.fau.edu, shibboleth2.fau.edu, shibboleth3.fau.edu
Description of maintenance: Update SSO configuration to support campusHousing attribute.
User impact: None. This change does not involve any downtime.
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The issue which was preventing Echo360 lecture captures and external media uploads from processing and publishing has been resolved.
The emergency network maintenance has been completed.
Thank you
Just after midnight tonight, between 12:01 am and 6:00 am, OIT will perform an emergency update to the network router on the Boca Raton campus. This update will cause an interruption to the data and telephone networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at 561-297-3999 for immediate assistance.
Thank you