Banner maintenance this morning continues. Currently, Banner Admin is not available. Users logging in can reach the search screen, but when trying to call a form, will see the maintenance page. Ellucian is still working on various upgrades this morning and are working towards restoring all services. We will update you on this announcement once the maintenance is complete. In addition, Banner Access Management will be unavailable as well, for those few users that manage Banner security.
Microsoft has reported they are currently investigating an issue with Exchange Online. Users may encounter a “Something went wrong” error when accessing Outlook on the web, or the New Outlook app. We are monitoring the Microsoft status and will update as soon as there is more information.
OIT
Workday is currently experiencing a service interruption. We are monitoring and will update once we have more information.
OIT
Some users may experience an error when trying to access Banner Self-service, Admin, or any other Banner services.
We are investigating and will update as soon as possible.
OIT
Users may be unable to access their email using the native mail app on iOS devices. You may get prompted to login.
Microsoft has posted the following status at https://portal.office.com/servicestatus
We will update as more information is available.
All wireless services have been fully restored.
We are experiencing a partial WiFi outage on the Jupiter campus. We are working to resolve the issue.
Thank you
Maintenance has concluded.
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We are performing maintenance on Papercut web printing between 12PM and 1PM today. This work may require the service to be offline for brief periods during this time.
FAU OIT Research Computing experienced an Air Conditioning outage on the Jupiter Campus today, February 22, 2025. Physical Plant and OIT have corrected the issue, and most online services are currently available. The team is investigating the HPC clusters and bringing them online as quickly as possible.
Our two factor authentication Duo is currently experiencing an issue causing SMS and Phone Call delivery failures. The vendor is currently investigating and a status is available at https://status.duo.com/
Duo Mobile push notifications continue to function as normal and we recommend that you setup your mobile device with Duo Mobile using the instructions below: https://helpdesk.fau.edu/TDClient/2061/Portal/KB/ArticleDet?ID=73770
Thank you
Office of Information Technology