[resolved] Exchange mail unavailable for some users

Some users on Exchange were unable to access their email between Sunday morning and Monday morning. Network maintenance on Sunday morning prompted the migration of several mailboxes to the disaster recovery site. All mailboxes have been moved back to Boca and all email services are currently available. We are investigating why some networks are unable to contact the Exchange servers at the disaster recovery site.

Thank you,

Systems

Posted in Systems

[Completed] Blackboard Maintenance 7:45 pm – 10:00 pm 8/22/2014

The maintenance to Blackboard has been completed.

Posted in Educational Technologies

Blackboard Maintenance 7:45 pm – 10:00 pm 8/22/2014

Blackboard will updated this evening 8/22/2014 between 7:45 pm and 10:00 pm to correct an issue with calculated formula questions in some assignments and exams. We do not expect any user interruption during this process.

Posted in Educational Technologies

Network Maintenance – Sunday August 24th from 4:00 a.m. until 5:00 a.m.

OIT will be performing network maintenance from 4:00 a.m. until 5:00 a.m. on Sunday August 24th. During this time, there will be approximately 20 minutes of downtime affecting connectivity between FAU and the internet. This service outage will affect access to most of FAU’s services including Blackboard, MyFAU, VPN and Exchange email.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[resolved] SeaTech network speed issue

The network issue at the Seatech campus has been resolved.

Thank you

Posted in Network and Telecom

SeaTech network speed issue

We are currently experiencing a bandwidth issue at the FAU SeaTech campus.  We have identified the root cause and should have the issue resolved shortly.

Thank you

Posted in Network and Telecom

AT&T U-verse issues caused slowness when trying to access FAU Services on Aug. 20, 2014

FAU Community,

Yesterday, we received several inquiries regarding slowness and difficulty to reach FAU services such as Blackboard and MyFAU from remote locations.

After extensive investigation, we have discovered that the problem was isolated and related to AT&T U-verse’s connection to the carrier network which most Florida universities are using. Unfortunately, we have no direct control over this connection; however, we are working diligently via several channels to get more information regarding repair to this connection from the parties involved. We appreciate your patience and understanding.

Regards

OIT

Posted in Educational Technologies, Network and Telecom, Systems

[resolved] Harbor Branch network outage

The network outage on the Harbor Branch campus has been resolved.

Thank you

Posted in Network and Telecom

[COMPLETED]Blackboard Maintenance 8/15

Blackboard maintenance has finished  and blackboard services are functional.

 

Posted in Educational Technologies, Systems

[update] Harbor Branch network outage – building 01

The harbor branch network has been restored with the exception of building HB-01.

Thank you

Posted in Network and Telecom
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