We are currently experiencing some problems with Self-Service login page and are working on resolving the issue.
We apologize for the inconvenience this may cause.
OIT
We are currently experiencing some problems with Self-Service login page and are working on resolving the issue.
We apologize for the inconvenience this may cause.
OIT
The patch has been successfully deployed and tested.
When: 5:00AM – 6:00AM
Affected services: Undergraduate & Graduate Admissions Applications
Affected systems: Frevvo forms manager
Description of maintenance: Install a patch to fix issue with Google Chrome.
User impact: Minimal downtime expected (less than 5 minutes)
FAU’s web base authentication system upgrade has been completed.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/15/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 5:00AM – 6:00AM
Affected services: Undergraduate & Graduate Admissions Applications
Affected systems: Frevvo forms manager
Description of maintenance: Install a patch to fix issue with Google Chrome.
User impact: Minimal downtime expected (less than 5 minutes)
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When: 4:00AM – 5:00AM
Affected services: Central Authentication System (CAS)
Affected systems: CAS
Description of maintenance: FAU’s web base authentication system will be upgraded to provide additional security features such as Two Factor Authentication, improved user session termination and improved reliability. In addition all expired user passwords will be extended between 30 to 180 days. This will allow users time to respond to the password expiration warnings before they are force to change their password.
User impact: Users may need to refresh their browsers and possibly clear their browser cache.
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When: 6:00PM to 12:00AM (Friday, May 16)
Affected services: Xpressions – Voicemail
Affected systems: Xpressions
Description of maintenance: Move Xpressions to a virtual environment
User impact: Xpressions will be offline so there will be no access to voicemail during this time.
We are currently experiencing an issue that is causing a delay in the update of enrollments in Blackboard.
RESOLVED: The Echo360 Service needs to be restarted to rebuild its Tapestry cache and will be unavailable from 8:45-9:15am
Any user attempting to upload video via EMI or stream Echo lecture videos will be unable to do so during this window.
The IRM leave calendar will be migrated Monday at 7am. Users may notice outlook prompting to restart if IRM Leave Calendar has been opened in the calendars section. Please restart outlook and let the calendar update.
Thanks,
Systems
Blackboard maintenance has been completed, all services are up and operational.
Blackboard maintenance is done for today.
Blackboard maintenance will resume Friday May 9th 3-7:00 AM.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/08/2014 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 12:00AM – 7:00AM
Affected services: Blackboard
Affected systems: Blackboard servers
Description of maintenance: The goal of this upgrade is to install the latest Blackboard service pack. This includes several security improvements as well as the addition of new features and enhancements to blackboard.
User impact: Blackboard will be unavailable during the upgrade.
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When: 5:30AM – 6:30AM
Affected services: Symantec Desktop Encryption
Affected systems: Symantec Enterprise Management Servers (SEMS)
Description of maintenance: The goal of this change is to install new release of Symantec Enterprise Management Server (SEMS) on
our VM for Full disc encryption.
User impact: None, Full Disk encrypted machines will continue to function while the SEMS server is down.
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When: 4:00AM – 5:00AM
Affected services: Central Authentication System (CAS)
Affected systems: CAS
Description of maintenance: FAU’s web base authentication system will be upgraded to provide additional security features such as Two Factor Authentication, improved user session termination and improved reliability.
User impact: Users may need to refresh their browsers and possibly clear their browser cache.
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When: 3:00AM – 4:00AM
Affected services: Authentication System
Affected systems: shibboleth
Description of maintenance: FAU’s web base authentication system will be upgraded to provide additional security features such as Two Factor Authentication, improved user session termination and improved reliability.
User impact: Users may need to refresh their browsers and possibly clear their browser cache.
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When: 6:00AM – 7:00AM
Affected services: Email spam scanners
Affected systems: Ironport
Description of maintenance: We upgrading our email spam scanners to more powerful ones.
User impact: No downtime is expected as the changes will be applied sequentially. Email flow, therefore, should not be interrupted as there will always be one appliance functioning.
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