Banner Web Student Self Service Maintenance – 11:55AM Today, Friday July 29.

OIT will be performing maintenance to the Banner Student Information System, Registration Self Service Web site today, Friday July 29 @ 11:55AM. The expected downtime will be 5 minutes.

Thank you for your understanding.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. July 28 from 1:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/28/2022 from 1:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


REDCap Maintenance
Description of change: OIT will be doing REDCap maintenance.​
Downtime window start 7/28/2022 1:00 AM
Downtime window end 7/28/2022 2:00 AM
Affected services: REDCap​
Expected End-user impact: ​REDCap will be offline during the update


Posted in Research Computing, Systems

Undergraduate Admissions Application Upgrade – Wednesday, July 27, 6:00PM – 6:10PM

The undergraduate online application will be upgraded, tomorrow, Wednesday July 27 starting at 6:00PM. The upgrade will only take 10 minutes. All prospects that are submitting an application, will be able to save their progress and then re-connect to continue their application at the time. However, we request not to use the application during this time if possible.

Posted in Uncategorized

[RESOLVED]FAU virtual apps is down

Virtual apps is once again working as expected.

==================================================================================

Applications accessed at apps.fau.edu are experiencing issues launching properly. We are investigating the issue.

Posted in Systems

Network Maintenance: July 21 5-6am

As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

OIT Systems Maintenance, Thurs. June 30, from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/30/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Server configuration change
Description of change: ​​OIT will be performing some configuration changes affecting servers at 5:00 a.m. on Thursday June 30th. No end-user impact is expected.
Downtime window start 6/30/2022 5:00 AM
Downtime window end 6/30/2022 5:30 AM
Affected services: ​MYFAU
Expected End-user impact: ​No end-user impact expected


Failed server hardware replacement
Description of change: OIT will be replacing a defective unit that supports the server infrastructure​
Downtime window start 6/30/2022 3:00 AM
Downtime window end 6/30/2022 5:00 AM
Affected services: All services​
Expected End-user impact: No end-user impact expected​


Server configuration change
Description of change: ​OIT will be performing some configuration changes affecting servers at 6:00 a.m. on Thursday June 30th. No end-user impact is expected.
Downtime window start 6/30/2022 6:00 AM
Downtime window end 6/30/2022 6:30 AM
Affected services: Single Sign-On (SSO)​
Expected End-user impact: ​No end-user impact expected


Posted in Systems

RESOLVED: Password Changes not currently synchronizing

Password synchronization issues have been resolved and you can proceed with password changes.

__________________________________________________________________________________________________________

We have identified that changes to your password are not properly synchronizing through the system. This may prevent you from accessing some services such as signing into your domain computer or the network. Please hold off from changing your password at this time.

We are working to resolve as soon as possible and apologize for any inconvenience.

OIT

Posted in Systems, Uncategorized

[COMPLETED][NETWORK MAINTENANCE] June 27th from 12:00 a.m. until 2:00 a.m.

The network maintenance scheduled for this morning has been completed and services are expected to be operating normally at this time.

Posted in Network and Telecom

[NETWORK MAINTENANCE] Monday June 27th from 12:00 a.m. until 2:00 a.m.

OIT will be performing urgent network maintenance from 12:00 a.m. until 2:00 a.m. on Monday June 27th. During this window, all FAU campuses will experience a short network disruption lasting up to 15 minutes affecting connectivity to/from the internet and to/from other campuses.

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. June 23 from 12:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/23/2022 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Server configuration changes
Description of change: OIT will be performing some configuration changes affecting servers. No end-user impact is expected​
Downtime window start 6/23/2022 12:00 AM
Downtime window end 6/23/2022 12:05 AM
Affected services: Active Directory
Expected End-user impact: We do not anticipate any end user impact​


Posted in Systems