Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/18/2021 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Server Upgrade
Description of change: ​​OIT will be upgrading the operating system on its authentication servers.
Downtime window start: 2/18/2021 12:00 AM
Downtime window end: 2/18/2021 6:00 AM
Affected services: ​Active Directory (computer login)
Expected End-user impact: During this time, authentication to active directory may be delayed and there might be possible intermittent authentication issues on the Boca campus.

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Database Maintenance
Description of change: OIT will be applying the January 2021 Oracle patchset updates to all production databases
Downtime window start: 2/18/2021 3:00 AM
Downtime window end: 2/18/2021 7:00 AM
Affected services:
Banner production
Admin Pages (Forms)
Application Navigator
Banner Access Manager
Banner self-service
Touchnet – Payments/Deposits
Workflow
uAchieve – DARS
FLVS
Transcripts

Appworx

Harvest

ODS

FAUDW Warehouse
DWPROD: OwlDone
DWPROD: FinancialAid Attendance Survey

IEAP Warehouse

WebFOCUS/ReportCaster

OIM
Account claiming
Password resets

MSOP Instance
ACH_PROD: ACH or VPAS
GBP_PROD: Mandatory Course Entry Quiz
WORKDESK_PROD: accounts.fau.edu – Accounts Self Service
CANV_EGRADES_PROD: Canvas Electronic Grading “Banner Grade Submissions” in Canvas
FAUVISITOR_PROD: Wireless network authentication for guests.
FREVVOAPI_PROD: 4P Configuration, Admissions Status, Znumber page, ssoauth.fau.edu/*, egrades.fau.edu/* (except egrades itself)
GROUPER_PROD: Group Management – grouper.fau.edu
PHONEBILL_PROD: Phonebill application pre latest system.
PWDEXPIRE_PROD: Password expiration
REG_PROD: network registration, talon.fau.edu/netreg, talon.fau.edu/networkregistrationadmin, DHCP Logger
FREVVO61_PROD: Frevvo
NEWUNDERGRAD_PROD: Undergraduate Admissions
OWLAPP_PROD: Graduate Admissions
OWLRESIDENCY_PROD: Residency Project
ONBOARDUSR: OwlDone ​
​Expected End-user impact: During this time, the listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.

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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/11/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Server maintenance
Description of change: OIT is applying a workaround to resolve some browser compatibility issues with our electronic document storage system, edocs.fau.edu.
Downtime window start: 2/11/2021 7:00 AM
Downtime window end: 2/11/2021 7:30 AM
Affected services: Edocs.fau.edu (​Online Document Management/Storage System)
Expected End-user impact: During this time, no end-user impact is expected

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eGrades updates
Description of change: OIT will remove requirement to enter LDA for students with midterm grade of F.
Downtime window start: 2/11/2021 12:00 AM
Downtime window end: 2/11/2021 12:00 AM
Affected services: ​eGrades; Canvas grading
Expected End-user impact: During this time, no end-user impact is expected. After the change, faculty will not have to enter LDA for any midterm grades.

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GradCAS Data Load Integration
Description of change: OIT is creating a process to load GradCAS application data to Banner.
Downtime window start: 2/11/2021 12:00 AM
Downtime window end: 2/11/2021 12:00 AM
Affected services: ​Banner
Expected End-user impact: During this time, no end-user impact is expected. ​

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Honors Report Update Owldone
Description of change: OIT will update the OwlDone Honors Report to order the report by Date.
Downtime window start: 2/11/2021 12:00 AM
Downtime window end: 2/11/2021 12:00 AM
Affected services: ​OwlDone
Expected End-user impact: During this time, Owldone will be unavailable for about 5 minutes during restart.

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Add the CA hold to inactived student hold lift process.
Description of change: ​Add the CA hold to the hold lift process for inactivated students. Added the CA hold to the hold lift control table.
Downtime window start: 2/11/2021 3:00 AM
Downtime window end: 2/11/2021 5:00 AM
Affected services: ​None
Expected End-user impact: During this time, no end-user impact is expected.

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