Immediate MyFAU Maintenance 12:00 pm 9/11/2015

MyFAU will be offline for immediate maintenance from noon until 2pm 9/11/2015. Users requiring access to Self Service may use the links in Blackboard until MyFAU access has been restored.

 

We will update this post regularly with updated information should this timeline change.

Posted in Educational Technologies, Email, Systems

OIT Systems Maintenance, Thurs. Sept. 10 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/10/2015 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Active Directory placement of new accounts
When: 5:00AM – 6:00AM
Affected services: Active Directory, Waveset Identity Manager (IDM)
Affected systems:  ad.fau.edu, idm.fau.edu
Description of maintenance: OIT will begin to place new user accounts in the People OU in Active Directory. Existing accounts will remain in their current sub-organizations (Employee, Student, Courtesy) until later this months when we will begin to move all accounts.
User impact: None expected. Only new user accounts will be impacted by this change. These accounts will only be impacted if they are trying to access an application that is hardcoded to point to a specific OU in AD.

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Remove changelog DB from MyFAU ldap server
When: 5:00AM – 5:30AM
Affected services: MyFAU, luminissync, password synchronizations​
Affected systems: MyFAU, password reset, OIM​
Description of maintenance:  OIT will remove the changelog database from MyFAU’s ldap server to improve stability of myfau’s directory server
User impact: Password resets will not synchronize and users will be unable to login to MyFAU while ldap is restarted.

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Update Ironport Server berty
When: 6:00AM – 6:45AM
Affected services: Email
Affected systems: Ironport server – berty
Description of maintenance: OIT will update the Ironport server to latest general patch
User impact: Delivery of mail may possibly slow down during this time.

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Posted in Educational Technologies, Network and Telecom

Workday Production Available – Off cycle maintenance schedule complete

FAU Workday production system is now available.   The Off-Cycle Maintenance has completed. All services for Workday are working.

Also:

The other  non Production FAU Workday tenants are available now this includes these tenants – Sandbox and Preview tenants.

Posted in Uncategorized

wordpress upgraded as scheduled

Hello all,

WordPress has been upgraded as scheduled.  If you see any abnormal problems, please report it to systems@fau.edu.

 

thanks

norman

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[RESOLVED] MyFAU login and password reset issues

Posted in Uncategorized

MyFAU login and password reset issues

Posted in Uncategorized

Workday Production – Available Maintenance complete

FAU Workday production system is available.   The Weekly Service Update Maintenance has completed (6am). All services for Workday are working.

Also:

The other  non Production FAU Workday tenants are available now, their normal Friday Weekly service updates have completed. This includes these tenants – Sandbox and Sandbox Preview.

Posted in Uncategorized

Test Post

this is just a test

Posted in Uncategorized

[RESOLVED]Help desk currently unable to receive calls

This issue has been resolved.

 

Hello,

Our help desk support desk is currently unable to receive calls. For support please submit a ticket online at helpdesk.fau.edu.

We apologize for any inconvenience.

 

OIT

Posted in Uncategorized

OIT Systems Maintenance – Thurs. Sept. 3 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/03/2015 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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When: 5:00AM – 7:00AM
Affected services: Password Expiration Scripts​
Affected systems:  chessboard.fau.edu
Description of maintenance:  Upgrade the password expiration tool to support multiple password expiration policies.
User impact: Chessboard and the MFA enrollment application will restart when the chessboard system is updated.

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When: 3:00AM – 7:00AM
Affected services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected systems:  ​odsprod
Description of maintenance: We need to upgrade the ODS version from 8.4.1 to 8.5.1
User impact: Affected services will be unavailable during the maintenance window.

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When: 3:00AM – 7:00AM
Affected services:  ​Not applicable
Affected systems: Banner Accounts Receivable​
Description of maintenance: ​Install Banner Accounts Receivable 8.5.0.4 patch in production. This patch is maintenance for the Accounts Receivable module required in preparation for the General 8.8.0 upgrade later this Fall.
User impact: No user impact is anticipated​

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When: 3:00AM – 7:00AM
Affected services: Not Applicable​
Affected systems: Banner Student
Description of maintenance: Install Banner Student 8.8.0, 8.8.1, and 8.8.2 upgrades and 8.8.0.1, 8.8.0.2 patches in production
User impact: ​No user impact is anticipated​

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Posted in Banner and Admin Systems, Systems