[Resolved] MyFAU is currently unavailable

** Update:  Problem has been resolved.  Services are functioning normally now.

MyFAU is currently unavailable. We are investigating this issue.

Thank you for your patience.

Posted in Educational Technologies

OIT Systems Maintenance, Thurs., Nov. 20 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/20/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

***************************************************

When: 3:00AM – 6:00AM
Description of maintenance: UCS firmware upgrade. OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
User impact: No end-user impact is expected
Affected services: No services are impacted by this maintenance
Affected systems: boc22hv[01-14], boc22esxi[01-06], ieadata, as5, bba4, ecswins01, bba3, jira, boc22adfs, boc22mssqldev1, duo, bba8, idm4p, boc22cm102srv4, boc22cm102srv10, bbredis1, ibiweb, dhcpboc1, appadmin, labcam3, bba7, printonline, idm2, eprint2, boc22reports1, boc22mssql21, fauappsrv2, ieaweb, ldapboc1, boc22spapp1, remotecon, lintalon1, XenZDC2, XenAPP-Office, coeweb, boc22nasmvi, issdev, boc22dirsync, sacs, frevvo1, cas1, ecswins02, lintalon0, comvmsql01, ls-snap, shoutcast, FileLocker1, bbm1, labcam4, boc22mssql22, exchangeca03, ls-osd, ls-matlab, bba6, boc22mssql11, labcam5, bba9, taldev02, cosweb1, boc22vcenter1, migrate365, freeze, talonx2, acsmem04, as4, bba10, boc22spwfe1, gitlab, ugapp3, yakko, labcam2, frevvot, fauwebdev, lists, acsmem01,
bba1, comvmweb01, aptitudesrv, PapercutOffice, acsmem02, XenAPP00, comvmadi01, bba11, hpc, cuttlefish, bba2, dnsboc1, boc22pcprt01dev, XenLIC, madcat1p, filelocker2, Brian Test 1, mcclient, pinky, ugapp1, boc22adfsp, boc22pcapp01, XenSF1, boc22cm102srv1, XenSF2, controller, bba5, ugapp4, XenZDC1, jobs.finaid,
ugapp5, boc22mssql12, boc22pcapp02dev, boc22barr, r25-webservice, iss, boc22aptven, boc22cm102srv9, XenAPP01, visualsvn, boc22cm102vrt101mrtg, piwik1, boc22pcapp01dev, ugapp2, XenAPP02, labcam1

***************************************************

When: 5:00AM – 6:00AM
Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 30 minutes.
User impact:The following services will be unavailable for approximately 1 hour: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected systems: controller.fau.edu

***************************************************

When: 8:00AM – 9:00AM
Description of maintenance: ​Upgrade disk and shelf firmware in NetApp filers bocana01 and bocana02. It is all done while the systems are up and running. No downtime is required. I would like to do it during the day next week.
User impact: No end-user impact is expected
Affected services:  None
Affected systems: NetApp filers bocana01 and bocana02

***************************************************

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized

[RESOLVED]Fort Lauderdale authentication and infrastructure support systems down

**Update 11:53AM – We removed a defective CPU from the system and all services are back and running on the remaining CPU. These services may run slightly slower on FTL campus until we can replace the defective CPU next week.

 

We are experiencing a hardware issue with the system that supports Windows authentication as well as DHCP and DNS at the Fort Lauderdale campus. These services at FTL are currently being supported by other campuses and we expect no end-user impact at this time. We are working to resolve this issue and will update when we have more information.

Thank you,

Systems

Posted in Systems

[RESOLVED] PaperCut web printing is unavailable.

PaperCut web printing is unavailable. We expect it to be available shortly.

Posted in Systems

[completed] Network maintenance on Tuesday Nov 11 starting at 12:01 am

The network maintenance scheduled for Tuesday Nov 11 has been completed.

Thank you

Posted in Network and Telecom

Network maintenance on Tuesday Nov 11 starting at 12:01 am

Networking and Security will be performing maintenance from 12:01 a.m. until 6:00 a.m. on Tuesday, November 11, 2014. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Network and Telecom

[RESOLVED] MyFAU Login Issues

The issue has now been resolved

Posted in Educational Technologies

MyFAU Login Issues

We are currently experiencing issue logging into MyFAU.   No ETA at this time

Posted in Educational Technologies

[Completed]Blackboard Maintenance

Blackboard maintenance has completed and all blackboard services are functioning.

Posted in Educational Technologies, Systems

[Completed]Blackboard Maintenance – 3am to 6am, Friday October 31, 2014

Blackboard maintenance has completed and all blackboard services are functioning.

Posted in Educational Technologies, Systems