[Resolved] Mediasite Disruption

Search based functions are functioning normally.

Posted in Canvas / LMS, Lecture Capture

[Monitoring] Mediasite Disruption

Mitigation steps have been taken, and we continue to monitor the situation. Search based operations are currently functioning normally.

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Mediasite is aware of issues within the US Mediasite Video Cloud environment, and are working on a fix. Some users may experience slow results and timeouts from search based functions, including My Mediasite, Channels, and Showcase.

Posted in Canvas / LMS, Lecture Capture

Mediasite resolution delayed

Some users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Disruption

Mitigation steps have been completed

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Investigating – The vendor is investigating a potential issue in the Video Cloud environment and will provide more information when possible.

Posted in Canvas / LMS, Lecture Capture

[RESOLVED] Network Stability Issues – Jupiter Campus

The network stability issues on the Jupiter campus have been resolved and stable network connectivity was restored around 4:30.

Posted in Network and Telecom

Network Instability – Jupiter Campus

The Jupiter campus is experiencing network instability again affecting connectivity to the internet. OIT is currently working to resolve the issue and restore network connectivity to normal.

Posted in Network and Telecom

[RESOLVED] Network Instability – Jupiter Campus

The network instability issues at the Jupiter campus were resolved around 8:40 a.m. this morning. OIT has been monitoring the situation and has not seen further disruptions in the network after that time.

Posted in Network and Telecom

Network Instability – Jupiter Campus

The Jupiter campus is currently experiencing intermittent network connectivity following a power issue this morning and OIT is currently working to stabilize connectivity. These disruptions are causing intermittent issues accessing the internet and on-campus services

Posted in Network and Telecom