We are currently aware and investigating reported issues with SPOT evaluations for faculty. We will update this status once we have additional information or the issue is resolved.
We apologize for any inconvenience.
OIT
We are currently aware and investigating reported issues with SPOT evaluations for faculty. We will update this status once we have additional information or the issue is resolved.
We apologize for any inconvenience.
OIT
The network maintenance scheduled for tomorrow morning has been cancelled and will be rescheduled for a later date.
Several users have reported missing files on the Research Informatics Core. We have determined the issue and resolved it. We are restoring any missing files from our early morning backups. If you are still missing files on Monday morning please contact your local administration team and we will investigate further.
OIT will be performing network maintenance on the Boca Raton campus from 12:00 a.m. until 3:00 a.m. on Tuesday December 7th. During this time, there will be a series of short network disruptions affecting connectivity on the Boca Raton campus including access to servers and the internet. This is rescheduled maintenance that was previously scheduled for Sunday December 5th.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/02/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Email Filtering Configuration Change
Description of change: OIT will be making a change to the types of attachments allowed in Office 365 emails.
Downtime window start 12/2/2021 8:00 AM
Downtime window end 12/2/2021 8:00 AM
Affected services: Office 365 email
Expected End-user impact: End users will be unable to send and receive emails with attachments that contain executable files. A list of file extensions that will be quarantined is attached. Internal users who attempt to send an email with an attachment listed will also get an email notification that message has been quarantined.
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Email Filtering Configuration Change
Description of change: OIT will be making a change in how emails are processed in Office 365.
Downtime window start 12/2/2021 8:00 AM
Downtime window end 12/2/2021 8:00 AM
Affected services: Office 365 email
Expected End-user impact: No end-user impact is expected.
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Job Scheduler and Package Management Maintenance
Description of change: OIT will be performing maintenance on the back-end servers for Appworx and Harvest to increase the available memory. This will impact scheduled Banner jobs and Package Management activities.
Downtime window start 12/2/2021 6:00 AM
Downtime window end 12/2/2021 7:00 AM
Affected services: Appworx and Harvest
Expected End-user impact: Appworx and Harvest will be down momentarily during this time period.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday, 11/24/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Network Maintenance potentially affecting SSO
Description of change: OIT will be performing network maintenance that may cause a momentary disruption to single sign-on on Wednesday, November 24th from 12:01 a.m. until 1:00 a.m.
Downtime window start: 11/24/2021 12:01 AM
Downtime window end: 11/24/2021 1:00 AM
Affected services: OIT services hosted at Azure and Google Cloud Platform will experience downtime lasting a couple of minutes
Expected End-user impact: Any service at Azure or Google Cloud Platform will experience a short disruption to service. The most visible is single sign-on hosted in Azure, however Boca should handle any requests and disruption should be transparent to the end user. The OIT cloud services mostly host DR-style systems currently.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/18/2021 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Add licensing support for new Office version
Description of change: OIT will be adding licensing support for Office 2021
Downtime window start 11/18/2021 6:00 AM
Downtime window end 11/18/2021 6:05 AM
Affected services: Office/Windows activation
Expected End-user impact: No end-user impact is expected
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BHRIC server maintenance
Description of change: Research Computing will be performing maintenance of BHRIC servers
Downtime window start 11/18/2021 12:00 AM
Downtime window end 11/18/2021 4:00 PM
Affected services: BHRIC Hyper-V , research-vmm, Health Server (vm’s)
Expected End-user impact: During this time services like research-vmm for department IT admins may not be available.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/11/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Forms Production Server Update
Description of change: Updating the Forms Server to the newest release.
Downtime window start 11/11/2021 12:00 AM
Downtime window end 11/11/2021 3:00 AM
Affected services: University Forms Server, Graduate Applications, College of Business Applications, Non-Degree Applications
Expected End-user impact: Forms will be unavailable for a brief time while the server is being updated.
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RedCap maintenance
Description of change: OIT will be doing maintenance of RedCap
Downtime window start 11/11/2021 12:05 AM
Downtime window end 11/11/2021 2:00 AM
Affected services: RedCap
Expected End-user impact: RedCap will be unavailable about 10 – 15 minutes.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/21/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance
Description of change: OIT will be moving 2 servers to different hardware.
Downtime window start 10/21/2021 3:00 AM
Downtime window end 10/21/2021 6:00 AM
Affected services: eduroam and wireless logins
Expected End-user impact: During this time, logins for eduroam and wireless will fail.
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Gitlab Maintenance
Description of change: OIT will be performing maintenance on the OIT Gitlab instance for upgrades and patches. It may become unavailable for periods during the scheduled down time.
Downtime window start 10/21/2021 5:00 AM
Downtime window end 10/21/2021 7:00 AM
Affected services: Gitlab
Expected End-user impact: Developers may not be able to connect to the Gitlab repositories during this time.
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Password Expiration Maintenance
Description of change: OIT will be performing maintenance to the Password Expiration services. This maintenance will modify the expiration exclusion group to include all users that opt-in for forced multi-factor/Duo authentication on all services.
Downtime window start 10/21/2021 6:00 AM
Downtime window end 10/21/2021 7:00 AM
Affected services: Password Expiration
Expected End-user impact: No user impact expected.
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Banner Financial Aid Maintenance
Description of change: Banner will be undergoing maintenance to upgrade the Financial Aid 8X and XE modules. The system will be unavailable during maintenance.
Downtime window start 10/21/2021 3:00 AM
Downtime window end 10/21/2021 7:00 AM
Affected services: BANNER 8X/XE Financial Aid modules
Expected End-user impact: The Banner system will be brought down during the actual installation of the new release code.
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[8:00 am] The University form (Frevvo) system has been returned to service. We are working with the vendor to determine why the error occurred and prevent it from hapenning again.
[7:45 am] The University form (Frevvo) system is offline due to a configuration issue. We are working with the vendor to resolve the problem.