Telephone System Outbound Dialing To 954 Area Code issue

We are working with our vendor to resolve the issue with outbound dialing to the 954 area code.

Posted in Network and Telecom, Uncategorized

[Resolved] Network Switch failure in Fleming

The network has been restored to the 3rd and 4th floor in Fleming.

Thank you

Posted in Uncategorized

Network Switch failure in Fleming

We are currently experiencing a network switch failure in Fleming that is affecting the wired, wireless, and phone network on the 3rd and 4th floor.

Posted in Network and Telecom

[COMPLETED][NETWORK MAINTENANCE] Boca Raton Campus – Wednesday March 9th from 12:00 a.m. until 3:00 a.m.

The network maintenance scheduled for the Boca Raton campus this morning has been completed/

Posted in Network and Telecom

[COMPLETED][NETWORK MAINTENANCE]Jupiter, Fort Lauderdale, and Seatech Campuses

The network maintenance scheduled for the Fort Lauderdale, Seatech and Jupiter campuses this morning has been completed

Posted in Network and Telecom

[NETWORK MAINTENANCE] Boca Raton Campus – Wednesday March 9th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting the Boca Raton campus on Wednesday March 9th from 12:00 a.m. until 3:00 a.m. The Boca Raton campus will experience a series of short network disruptions during this maintenance.

Posted in Network and Telecom

[COMPLETED][NETWORK MAINTENANCE]Davie and HBOI Campuses – Monday March 7th 12:00 a.m. until 2:00 a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Network and Telecom

Network Maintenance – Jupiter, Fort Lauderdale and Seatech Campuses – Tuesday March 8th from 12:00 a.m. until 2:00 a.m.

OIT will be performing network maintenance on the Jupiter, Fort Lauderdale, and Seatech campuses from 12:00 a.m. until 2:00 a.m. on Tuesday March 8th. During this time the affected campuses will experience short network disruptions lasting a few minutes.

Posted in Network and Telecom

[Network Maintenance] Davie and HBOI Campuses – Monday March 7th from 12:00 a.m. until 2:00 a.m.

OIT will be performing network maintenance on the HBOI and Davie campuses from 12:00 a.m. until 2:00 a.m. on Monday March 7th. During this time the affected campuses will experience a short network disruption lasting a few minutes.

Posted in Network and Telecom

Classroom PC Zoom Issues

When using the in-room computers in Boca classrooms, some instructors may experience a Zoom issue that causes their session to end prematurely.

*This is not affecting all users/classrooms.* We have identified the issue and are working towards a resolution.

If you are in a physical classroom and experience any issues with Zoom, please report the problem to the AV Support team via the phone number listed in the classroom or by submitting one of the Help Desk requests linked here. Then, try a temporary workaround by either restarting your computer and disabling Zoom’s “hardware acceleration” settings OR by using Webex or Microsoft Teams.

Posted in Instructional Technologies, Video Conferencing