We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
The online Faculty and Staff phone directory has been restored to normal operation.
The online faculty and staff phone directory is temporarily offline. We will post an update when the service is available again.
Zoom identified reports of users being unable to access Zoom Web Portal and Client.
This incident has been resolved.
The Graduate College Admissions Application needed to be restarted several times between 10 pm and 10:30 pm on August 10th, 2022 to resolve an issues with the Fall 2022 term and filtering degree programs. The issues have now been resolved and there should be no additional downtime.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches, and other health checks on Thursday, 08/04/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Network Registration Update
Description of change: OIT will be deploying an improved version of the network registration system which introduces support for international phone numbers and corrects a bug in the administrative tool.
Downtime window start 8/4/2022 3:00 AM
Downtime window end 8/4/2022 4:00 AM
Affected services: Network Registration and the FAU Guest wireless portal will be offline during this maintenance
Expected End-user impact: Network Registration and the FAU Guest wireless portal will be offline during this maintenance.
Users who have already connected to Guest Wireless will not experience any outage.
Graduate Admissions Application Upgrade
Description of change: Support for Corporate Programs will be added to the Graduate Admissions Application.
Downtime window start 8/4/2022 3:00 AM
Downtime window end 8/4/2022 6:00 AM
Affected services: Graduate admissions app for College of Business
Expected End-user impact: Corporate Program applicants will be able to create admissions applications and they will automatically be tagged correctly in Banner.
Scheduled End-of-life for Clients Below 5.3.0 (8/6/2022)
On August 6, 2022, Zoom will be retiring significantly older client versions for Zoom Client for Meetings, Zoom Rooms, Zoom Phone, Virtual Room Connector, SDK, and VDI to address a security vulnerability. Please find the full list of products and versions in the table below. After August 6, 2022, users will not be able to log in or join meetings from versions below 5.3.0 (originally released in September 2020). As always, we highly recommend you regularly download and update to the latest version of Zoom software to take advantage of all our latest security and functionality features.
The Zoom products that have a new minimum version required as of 8/6/2022 include:
– Zoom Client: Windows, macOS, Linux, iOS, Android, Intune and Blackberry (5.3.0)
– Zoom Rooms and Zoom Room Controller (5.3.0)
– Zoom Phone Appliances (5.3.0)
– VDI Client and VDI Plug-in (3.2.0 (5.3.45604.0927))
– Virtual Room Connector (Platform-VRC-EP-20220415)
– Meeting SDK Client (More info: https://devforum.zoom.us/t/zoom-client-minimum-version/73259)
– Win : 5.4.54524.1229 (2020-12-29)
– MacOS : 5.4.54528.1230
– IOS :5.4.54520.1229
– Android : 5.4.3.603
– Video SDK Client (More info: https://devforum.zoom.us/t/zoom-client-minimum-version-important/73261)
– Windows, macOS, iOS, Android (1.0.2)
Chrome OS app, Outlook Plugin, and Browser Scheduler Extensions for Chrome and Firefox are not affected by this.
Start Time: Aug. 6, 18:00 PDT
Estimated Duration: 5 Hours
Components Affected:
OIT will be performing maintenance to the Banner Student Information System, Registration Self Service Web site today, Friday July 29 @ 11:55AM. The expected downtime will be 5 minutes.
Thank you for your understanding.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/28/2022 from 1:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
REDCap Maintenance
Description of change: OIT will be doing REDCap maintenance.
Downtime window start 7/28/2022 1:00 AM
Downtime window end 7/28/2022 2:00 AM
Affected services: REDCap
Expected End-user impact: REDCap will be offline during the update
The undergraduate online application will be upgraded, tomorrow, Wednesday July 27 starting at 6:00PM. The upgrade will only take 10 minutes. All prospects that are submitting an application, will be able to save their progress and then re-connect to continue their application at the time. However, we request not to use the application during this time if possible.