The network outage in building 96 has been resolved.
Thank you
The network outage in building 96 has been resolved.
Thank you
We have received reports of a network outage in building 96. We are currently investigating the cause and working to resolve as soon as possible.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/04/2018 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Identify Management
Description of change: Add HIPAA role to Oracle Identity Manager and sync to OUD
Downtime window start: 12:00 AM
Downtime window end: 7:00 AM
Affected services: Oracle Identity Manager
Affected systems: boc22oimp
Expected End-user impact: Password changes may be delayed a few minutes during the time. No services will be restarted.
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Application Maintenance – Forms.fau.edu user and role sync
Description of change: OIT will begin syncing all Employees and their roles into forms.fau.edu’s database one per day.
Downtime window start: 3:00 AM
Downtime window end: 3:00 AM
Affected services: forms.fau.edu
Affected systems: frevvo server
Expected End-user impact: During this time there is no end-user impact. After the change, users will be able to accurately route forms to employees as needed.
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Server Maintenance
Description of change: OIT will be performing maintenance on its server infrastructure.
Downtime window start: 4:00 AM
Downtime window end: 5:30 AM
Affected services: DHCP, DNS, SSO, Network Monitoring, EDURoam
Affected systems: dhcpboc1, dhcpboc18, dnsboc1, ldapboc1-el6, overwatch, shibboleth2p, tatooine, boc96hv01, boc96hv02, boc96esxi01, boc96esxi02
Expected End-user impact: Affected services may either be down or partially degraded.
Password changes are working as intended at this time.
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We are currently experiencing issues with Password changes/resets. We recommend holding off changing your password until further notice.
We are working quickly to resolve as soon as possible.
We appreciate your patience during this time.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/27/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance – Inbound email update
Description of change:
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Inbound email
Outbound email: smtp.fau.edu
Affected systems: email servers
Expected End-user impact: During this time there will be minimal to no impact. Outbound email using smtp.fau.edu may be delayed and/or may get bounced back depending on how the individual server is configured. Inbound email may be delayed during the change window.
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Banner Maintenance
Description of change: OIT will be upgrading several Banner modules
These modules include: Student, Account Receivable, and Financial Aid
Downtime window start: 2:00 AM
Downtime window end: 7:00 AM
Affected services: Banner 8, Banner XE, Application Navigator and Self-Service
Affected systems: Banner
Expected End-user impact: During this time, users may not be able to connect to Banner and or Self-Service during the installation.
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Application Maintenance – Forms.fau.edu user and role sync
Description of change: OIT will begin syncing all Employees and their roles into forms.fau.edu’s database one per day.
Downtime window start: 3:00 AM
Downtime window end: 3:00 AM
Affected services: forms.fau.edu
Affected systems: frevvo server
Expected End-user impact: During this time there is no end-user impact. After the change, users will be able to accurately route forms to employees as needed.
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Identity Management
Description of change: Upgrades and patches which may require restart. User management application will be upgraded to v. 0.2.4
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: OIM web servers
Affected systems: Changes are occurring to back end services. User should not see any impact on their existing services due to this changes.
Expected End-user impact: During this time, no end-user impact is expected.
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Jupiter Data Center migration.
Description of change: OIT is condensing 4 Jupiter racks into 2. This will require downtime for all services on the Jupiter campus.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: All services on the Jupiter campus including Domain Authentication, DNS, DHCP, LDAP, application and file share services. All Video Conferencing services.
Affected systems: Jupiter Domain controllers, Jupiter File Servers, VC server equipment, Jupiter Application Servers.
Expected End-user impact: During this time, users will be without the majority of computing services on the Jupiter campus during this 4 hour window. This will include login authentication, Jupiter application and Jupiter server shares, plus all VC services.
The network maintenance scheduled for Saturday, September 22 has been completed.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/20/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Applicaton Maintenance – uAchieve
Description of change: OIT will make some updates to uAchieve system.
Downtime window start: 5:00 AM
Downtime window end: 7:00 AM
Affected services: uAchieve degree auditing system
Affected systems: uAchieve server
Expected End-user impact: During this time, the uAchieve website will be temporarily unavailable.
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Server maintenance (IP Change) – FAU website
Description of change: We will be changing the IPs of the webnet servers (4-8) from 10.50.65.x to 10.19.40.x
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: The FAU website may be inaccessible for a second while the load balancer sends users to the next available server.
Affected systems: webnet servers
Expected End-user impact: During this time, we expect minimal to no user impact as we will be making changes one server at a time.
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This issue has been resolved.
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The Success Network (Starfish) is currently experiencing an outage. OIT is working with the vendor to get the system up as quickly as possible.
The network upgrades in the FAU Library have been completed.
Thank you
We will be performing a short update to the Admissions Status Portal at 7 am on Wednesday September 12th. During this update appstatus.fau.edu/admissions will be offline and applicants will not be able to check the status of admissions applications.
If you experience difficulty accessing appstatus.fau.edu or your admissions applications please contact the Help Desk at your earliest convenience.