Some users may be unable to access Outlook on the web

Microsoft has reported they are currently investigating an issue with Exchange Online. Users may encounter a “Something went wrong” error when accessing Outlook on the web, or the New Outlook app. We are monitoring the Microsoft status and will update as soon as there is more information.

OIT

Posted in Email, Systems, Uncategorized

[RESOLVED]Workday is currently unavailable

Workday is currently experiencing a service interruption. We are monitoring and will update once we have more information.

OIT

Posted in Banner and Admin Systems, Systems, Uncategorized, Workday

[RESOLVED]Intermittent login issues accessing Banner

Some users may experience an error when trying to access Banner Self-service, Admin, or any other Banner services.

We are investigating and will update as soon as possible.

OIT

Posted in Banner and Admin Systems, Systems, Uncategorized

Outlook/email issues on iOS

Users may be unable to access their email using the native mail app on iOS devices. You may get prompted to login.

Microsoft has posted the following status at https://portal.office.com/servicestatus

We will update as more information is available.

Posted in Email, Systems, Uncategorized

[RESOLVED] Wireless restored on the Jupiter campus

All wireless services have been fully restored.

Posted in Network and Telecom

[RESOLVED] Partial wireless outage on the Jupiter campus

We are experiencing a partial WiFi outage on the Jupiter campus. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

[RESOLVED] Papercut web printing (fauprint.fau.edu) intermittently offline between 12PM and 1PM on Tuesday 2/25/2025

Maintenance has concluded.

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We are performing maintenance on Papercut web printing between 12PM and 1PM today. This work may require the service to be offline for brief periods during this time.

Tagged with: ,
Posted in Instructional Technologies, Systems

[Resolved] 02/22/2025 Research Computing Outage

FAU OIT Research Computing experienced an Air Conditioning outage on the Jupiter Campus today, February 22, 2025. Physical Plant and OIT have corrected the issue, and most online services are currently available. The team is investigating the HPC clusters and bringing them online as quickly as possible.

Posted in Educational Technologies, Research Computing

Duo SMS/Telephony Authentication unavailable

Our two factor authentication Duo is currently experiencing an issue causing SMS and Phone Call delivery failures. The vendor is currently investigating and a status is available at https://status.duo.com/

Duo Mobile push notifications continue to function as normal and we recommend that you setup your mobile device with Duo Mobile using the instructions below: https://helpdesk.fau.edu/TDClient/2061/Portal/KB/ArticleDet?ID=73770

Thank you

Office of Information Technology

Posted in Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

UPDATE: Network Maintenance – Building GS 2 February 6th between 6-7am

Update: We are aware there is an issue in GS 2 with the phones and currently working to resolve as soon as possible.
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OIT will be performing network maintenance in building GS 2 tomorrow February 6th between 6-7am. During this window, GS 2 will experience brief interruptions in connectivity to the internet and to internal network-based services.

Posted in Network and Telecom, Uncategorized